Business Consulting & Coaching | Learn From Hiilite's Experts

Hiilite Web Design + Marketing + SEO

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General Requests

Name(Required)

Business Name(Required)

Email(Required)

Phone

Are you an ongoing/retainer client?(Required)

Yes

I'm not sure

Please note that if this request falls outside of your available retainer hours we will provide a quote before moving forward.

Please note, you will be billed at our hourly rate of $110. Any request exceeding $500 will we quoted and require sign off.

Become an ongoing client

Please select the appropriate level of urgency.
Hiilite reserves the right to re-prioritise your request based on its content and our teams' current workload.

Low: I need this done in the next few days.

Medium: I need this done within 24 to 48 hours.

High: I need this done by end of day.

Red Alert: I need this done immediately. In this instance, please call out office

Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.

Urgency of your request(Required)

Low

Medium

High

Red Alert!

Please note, you may be quoted for an additional rush charge.

How Can We Help?(Required)

I need Marketing Work

I need Design Work

I need Content Work

I need Website Work

I have a billing question

Other

Subject(Required)

Details(Required)

Please describe your request. Provide as much detail as possible.

Upload relevant files

Required documents, screenshots, examples, etc

Drop files here or

Max. file size: 512 MB.

Terms and Conditions

By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $110/hour.

2) If you do not have an ongoing retainer, your request will be billed at our hourly rate of $110/hour.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.

Terms and Conditions(Required)

I Agree

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Get In Touch

Name*
First Last
Email*
Please provide the URL for your existing site:
Please describe your organization in a few sentences:
What is there about you and your background that sets you apart for a special (niche) group of potential customers?
What problems do your customers / clients have that your business solves?
Please describe keywords / terms that describe your business / project. What key terms would you like to target:
Who is your target customer? What search terms are they using to find your website? Do you know their age, gender? Are you hoping to attract consumers or businesses?
What are 5+ questions that your customers/clients always seem to ask you?*
The more the better!
Who are your main competitors (include their URL)?*
Do you have any existing social media accounts?
- Yes
- No
Please list your current social media profiles and provide the login credentials for each below (including email/username and password)
Which Social Media profiles would you like set up and connected to your site?
- Facebook
- Twitter
- Google+
- LinkedIn
- Pinterest
- Houzz
Do you have Google Analytics currently installed on your website?
- Yes
- No
Please provide the login credentials (username/password) for the Google account that controls your analytics
Alternatively, please login to your Google Analytic account and add [email protected] as an admin with full permissions on your Google Analytics property.
Have you verified your Google local listing?
- Yes
- No
Please provide the login credentials (username/password) of the Google account that has ownership of your Google local listing
Alternatively, you can login to your Google MyBusiness account and add [email protected] as a manager to your Google + page.
Please provide the login credentials (username/password) for your main business email account
We only access your email for the purposes of verifying directory listings for your site. Directory listings are very valuable for SEO, these profiles give your site authority and help with search ranking.
What (if any) professional associations do you belong to? Please list website URLs and any login credentials (username/password)
Are there any other websites you would like us to link to? (e.g. partners, other local businesses you refer clients to, etc.)
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Comments
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Name*
First Last
Company Name
Email*
Phone*
Website
Are you a new, existing or former Hiilite client?*
- New Client
- Existing Client
- Former Client
Tell us a bit about your business*
Who is your project manager?*
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Get In Touch

Contact our team by filling out this form

Name*
Company
Phone Number*
Email*
How Can We Help?*
What Do You Need Help With?
- Strategy
- Branding
- Social Media & SEM
- Website & SEO
- Videography
- Photography
What's Your Project Budget?
How did you hear about us?*
- Google search
- Advertisement
- Referral
- Word of mouth

Contact Support

Contact our support department by either filling out this form or emailing [email protected]

Company*
Name*
First Last
Email*
Phone*
In case we need to contact you for more details.
Website*

Company website, or link to exact page with issue.
Subject*

(ex. Website Error)
Priority*
Low: can be done in the next few days
Medium: 24 hour turnaround
High: Needs to be done by end of day
RED ALERT!: You should probably call us

While we can not guarantee your ticket will be completed in the time frame you have selected, we will do our best to accommodate your request. Your ticket will be reviewed and scheduled based on needs, urgency and our current workload.
Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.
Please describe your issue or request in detail.*
Also, if you know who your regular developer is, you can request them here and we will do our best to accommodate based on their current queue.
If you are experiencing an error, please include steps to replicate as well as your device and browser. If you are using Internet Explorer, please include the version.
Relevant documents
Upload any file needed to complete your request such as images, pdf, etc.
If you are getting an error message, please include a screenshot.
Drop files here or

Max. file size: 512 MB.
Terms and Conditions
By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $110/hour.

2) If you do not have an ongoing retainer, your request will be billed at our hourly rate of $110/hour.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.
Terms and Conditions*
- I Agree
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