Website Design Questionnaire Form

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Website Design Questionnaire

Understanding your needs and goals allows us to thoughtfully develop a website that will work in tandem with your online marketing strategy. Don’t have an online strategy? We can talk about that too.

Name*
First Last
Email*
Is this a new website or a redesign of an existing site?
- New Website
- Re-design existing site
Please provide the URL for your existing site:
Why do you want to have a new website, or have your current site redesigned?
In your view, what priority do you give a website compared to other methods of advertising? (i.e: yellow pages, print, flyers, newspaper, radio, TV)
Please describe your organization in a few sentences:
What is there about you and your background that sets you apart for a special (niche) group of potential customers?
What problems do your customers / clients have that your business solves?
Who will view your website? Do you know their age, gender? Are you hoping to attract consumers or businesses?
What is your budget and timeline for this project?
Who are your main competitors?
Do you have a logo or a current brand that we need to adhere to?
Please attach any brand guidelines, logo files, or brand graphics
Drop files here or

Max. file size: 512 MB.
Do you currently have a domain name registered / web hosting services?
- Yes
- No
Please provide your domain/web hosting information:
Which domain name (yourwebsite.com) address would you prefer?
*The domain name we select for your website is subject to availability
Please describe keywords / terms that describe your business / project. This will allow us to ensure that your website is optimized with these keywords / terms to ensure you can be found in the search engines:
Do you have any examples of other websites that you like and would like us to take inspiration from?
Do you have any social media accounts that you would like to integrate into your new website?
- Yes
- No
Please identify which social media profiles you would like connected to the website and provide the login credentials below (including email/username and password)
Which profiles would you like set up and connected to your site?
- Facebook
- Twitter
- Google+
- LinkedIn
- Pinterest
- Houzz
Will this be an e-commerce website?*
- Yes
- No
Will you be charging for shipping?
- Yes
- No
Please indicate which shipping providers you will be using

i.e. Canada Post, Purolator, FedEx, etc.
Please provide the shipping information for your online store
Locations you ship to, rates, etc.
What payment processing system will you be using?

i.e. PayPal, Stripe, etc.
Will you be charging applicable sales tax?
- Yes
- No
If you are unsure about this question, find more information about Canadian sales tax for e-commerce here
What is your budget?
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Hiilite Web Design + Marketing + SEO

Name*
Email*
Phone*
Type of Project*
Budget*
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Comments
This field is for validation purposes and should be left unchanged.

General Requests

Name(Required)

Business Name(Required)

Email(Required)

Phone

Are you an ongoing/retainer client?(Required)

Yes

I'm not sure

Please note that if this request falls outside of your available retainer hours we will provide a quote before moving forward.

Please note, you will be billed at our hourly rate of $110. Any request exceeding $500 will we quoted and require sign off.

Become an ongoing client

Please select the appropriate level of urgency.
Hiilite reserves the right to re-prioritise your request based on its content and our teams' current workload.

Low: I need this done in the next few days.

Medium: I need this done within 24 to 48 hours.

High: I need this done by end of day.

Red Alert: I need this done immediately. In this instance, please call out office

Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.

Urgency of your request(Required)

Low

Medium

High

Red Alert!

Please note, you may be quoted for an additional rush charge.

How Can We Help?(Required)

I need Marketing Work

I need Design Work

I need Content Work

I need Website Work

I have a billing question

Other

Subject(Required)

Details(Required)

Please describe your request. Provide as much detail as possible.

Upload relevant files

Required documents, screenshots, examples, etc

Drop files here or

Max. file size: 512 MB.

Terms and Conditions

By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $110/hour.

2) If you do not have an ongoing retainer, your request will be billed at our hourly rate of $110/hour.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.

Terms and Conditions(Required)

I Agree

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Name*
First Last
Company Name
Email*
Phone*
Website
Are you a new, existing or former Hiilite client?*
- New Client
- Existing Client
- Former Client
Tell us a bit about your business*
Who is your project manager?*
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Get In Touch

Contact our team by filling out this form

Name*
Company
Phone Number*
Email*
How Can We Help?*
What Do You Need Help With?
- Strategy
- Branding
- Social Media & SEM
- Website & SEO
- Videography
- Photography
What's Your Project Budget?
How did you hear about us?*
- Google search
- Advertisement
- Referral
- Word of mouth

Contact Support

Contact our support department by either filling out this form or emailing [email protected]

Company*
Name*
First Last
Email*
Phone*
In case we need to contact you for more details.
Website*

Company website, or link to exact page with issue.
Subject*

(ex. Website Error)
Priority*
Low: can be done in the next few days
Medium: 24 hour turnaround
High: Needs to be done by end of day
RED ALERT!: You should probably call us

While we can not guarantee your ticket will be completed in the time frame you have selected, we will do our best to accommodate your request. Your ticket will be reviewed and scheduled based on needs, urgency and our current workload.
Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.
Please describe your issue or request in detail.*
Also, if you know who your regular developer is, you can request them here and we will do our best to accommodate based on their current queue.
If you are experiencing an error, please include steps to replicate as well as your device and browser. If you are using Internet Explorer, please include the version.
Relevant documents
Upload any file needed to complete your request such as images, pdf, etc.
If you are getting an error message, please include a screenshot.
Drop files here or

Max. file size: 512 MB.
Terms and Conditions
By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $110/hour.

2) If you do not have an ongoing retainer, your request will be billed at our hourly rate of $110/hour.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.
Terms and Conditions*
- I Agree
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Terms and Conditions

Terms and Conditions