Video Questionnaire Form | Hiilite Marketing

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Video Discovery Form

Just a few questions that will give us a better idea of who you are, who your clients are, and what you are hoping to get out of a well produced video.

Notes on writing: Answer these questions to the best of your ability and we’ll take care of the rest.

Video Discovery Form

Step 1 of 3

33%

Name*
First Last
Email Address*
Phone Number*
Website URL:*
Your Business
Tell us more about what you do, whom you like to work with, and some specifics about what makes your business special and unique that we can focus on in your video.
Tell Me About Your Business - What do you do, Who do you help, what do you love about it?*
Why would your customers choose to buy from you over your competitors? What do you do that's different or would help make you stand out?
Be specific about your value proposition
What does your typical sales process or cycle look like?*
For example: A customer calls, then fills form, then sets appointment for a consult, etc?
What are the short and long term goals for your company?*
What product of service would you like to sell more of?*

Save and Continue Later

Your Customer
Tell us more about the kind of customers you are looking to attract and some of the paint points you are solving for them.
What is the lifetime value of your average customer? This is your profit over the life of that customer*
Who is your ideal client? Tell me about who you want to do more business with*
What are some of the most commonly asked questions, fears, or concerns your ideal customer has? Are there questions that you find yourself answering a lot?*
Separate questions with a comma (,)

Save and Continue Later

Your Marketing Plan
We want to make sure we understand where this video will be used so we can ensure we create the most compelling message for the right platforms.
What knowledge of Video Marketing exists within the company?*
- None
- A Little
- A lot
Have you had previous video production done for your business? If so, please check the investment level.*
- Under $1,000
- Between $1,000-$5,000
- Between $5,000-$10,000
- Over $10,000
- I've never worked with a professional video marketer before
Please list the radius and specific cities you would like to target. If you're targeting national, just type in Canada / United States.*
Realistically, how many additional customers would you like to acquire a month? Please set a number*
Are you doing any other forms of marketing? Check all that apply.*
- SEO (Search engine optimization)
- PPC (Pay per click advertising - Google Ads, Facebook/Instagram Ads, LinkedIn Ads)
- E-Mail Marketing
- Social Media
- Offline Print, Radio, Media
What would you say has been your most effective advertising method?*
What would you say has been your least effective advertising method?*
Do you offer any special promotions to new customers? If so, what are they?
Who are your main competitors?
List 2 to 3 competitors
What is your biggest concern working with a professional marketer to create videos for your business?*
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Save and Continue Later

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General Requests

Name(Required)

Business Name(Required)

Email(Required)

Phone

Are you an ongoing/retainer client?(Required)

Yes

No

I'm not sure

Please note that if this request falls outside of your available retainer hours we will provide a quote before moving forward.

Please note, you will be billed at our hourly rate of $110. Any request exceeding $500 will we quoted and require sign off.

Become an ongoing client

Please select the appropriate level of urgency.
Hiilite reserves the right to re-prioritise your request based on its content and our teams' current workload.

Low: I need this done in the next few days.

Medium: I need this done within 24 to 48 hours.

High: I need this done by end of day.

Red Alert: I need this done immediately. In this instance, please call out office

Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.

Urgency of your request(Required)

Low

Medium

High

Red Alert!

Please note, you may be quoted for an additional rush charge.

How Can We Help?(Required)

I need Marketing Work

I need Design Work

I need Content Work

I need Website Work

I have a billing question

Other

Subject(Required)

Details(Required)

Please describe your request. Provide as much detail as possible.

Upload relevant files

Required documents, screenshots, examples, etc

Drop files here or

Max. file size: 512 MB.

Terms and Conditions

By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $130/hour.

2) If you do not have an ongoing retainer, your request will be billed at our standard hourly rate of $145/hour with a one hour minimum.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.

Terms and Conditions(Required)

I Agree

CAPTCHA

Name*
First Last
Company Name
Email*
Phone*
Website
Are you a new, existing or former Hiilite client?*
- New Client
- Existing Client
- Former Client
Tell us a bit about your business*
Who is your project manager?*
CAPTCHA

Get In Touch

Contact our team by filling out this form

"*" indicates required fields

Name*

Company

Phone Number*

Email*

How Can We Help?*

What Do You Need Help With?

Strategy

Branding & Identity

Graphic Design

Social Media (Marketing and Management)

SEO & SEM (Organic Google and Pay Per Click Ads)

Website Design & Updates

Videography

Photography

What's Your Project Budget?

How did you hear about us?*

Google search

Advertisement

Referral

Word of mouth

Other

Other*

Contact Support

Contact our support department by either filling out this form or emailing [email protected]

Company*
Name*
First Last
Email*
Phone*
In case we need to contact you for more details.
Website*

Company website, or link to exact page with issue.
Subject*

(ex. Website Error)
Priority*
Low: can be done in the next few days
Medium: 24 hour turnaround
High: Needs to be done by end of day
RED ALERT!: You should probably call us

While we can not guarantee your ticket will be completed in the time frame you have selected, we will do our best to accommodate your request. Your ticket will be reviewed and scheduled based on needs, urgency and our current workload.
Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.
Please describe your issue or request in detail.*
Also, if you know who your regular developer is, you can request them here and we will do our best to accommodate based on their current queue.
If you are experiencing an error, please include steps to replicate as well as your device and browser. If you are using Internet Explorer, please include the version.
Relevant documents
Upload any file needed to complete your request such as images, pdf, etc.
If you are getting an error message, please include a screenshot.
Drop files here or

Max. file size: 512 MB.
Terms and Conditions
By clicking I Agree below and submitting this form you indicate that you agree to the following:

1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $130/hour.
If you only have hosting with Hiilite, only hosting related support will be covered at this rate. All other support will be billed in accordance with section 2.

2) If you do not have an ongoing retainer, your request will be billed at our standard hourly rate of $145/hour with a one hour minimum.

3) If your payment information is on file, you will be billed automatically.

4) Any request that would exceed $500 will be quoted and require sign off before work begins.
Terms and Conditions*
- I Agree
CAPTCHA