Please note that if this request falls outside of your available retainer hours we will provide a quote before moving forward.
Please note, you will be billed at our hourly rate of $110. Any request exceeding $500 will we quoted and require sign off.
Become an ongoing client
Please select the appropriate level of urgency.
Hiilite reserves the right to re-prioritise your request based on its content and our teams' current workload.
Low: I need this done in the next few days.
Medium: I need this done within 24 to 48 hours.
High: I need this done by end of day.
Red Alert: I need this done immediately. In this instance, please call out office
Requests marked as High, received after 2 pm, may be pushed to the next day depending on current workload.
Please note, you may be quoted for an additional rush charge.
Please describe your request. Provide as much detail as possible.
Required documents, screenshots, examples, etc
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Terms and Conditions
By clicking I Agree below and submitting this form you indicate that you agree to the following:
1) If you have an active, ongoing retainer with Hiilite, your request will be taken out of this month's budget. If your request exceeds your allotted hours, you will be billed at our hourly rate of $110/hour.
2) If you do not have an ongoing retainer, your request will be billed at our standard hourly rate of $150/hour with a one hour minimum.
3) If your payment information is on file, you will be billed automatically.
4) Any request that would exceed $500 will be quoted and require sign off before work begins.